Patient & Family Engagement Council
Good Samaritan values the patient experience and encourages patient and
family engagement in health care decisions.
That is why the organization has formed a Patient and Family Engagement
Council (PFEC). The PFEC features 10 community members who have personally
been a patient at Good Samaritan, or whose family has been a patient at
Good Samaritan. This council meets on a monthly basis to provide feedback
and creative solutions for program development or improvements within
Meet your Patient & Family Engagement Council Members:
Becky Blagrave, Vincennes
Becky is a retiree, having retired from the Indiana Department of Homeland
Security where she served as the District Manager for EMS for 26 years.
She and her late husband, have one daughter, one granddaughter, and one
great-grandson. In her free time, Becky enjoys gardening, photography,
coloring, traveling, cooking and making floral arrangements.
Becky wanted to be a member of the PFEC as an opportunity to serve the
community and promote one of its greatest assets, Good Samaritan. She
is most looking forward to learning about all of the various projects
the hospital is involved in and playing a role in the promotion of the
hospital to the community.
Carol Henke, Vincennes
Carol is a retired employee of Good Samaritan. She last served at the hospital
as the Medical Staff Office Coordinator. She and her husband, James, have
one daughter and two grandchildren. In her free time, Carol enjoys working
outside in the summer doing landscaping and yard work and in the winter
she likes to sit by the fireplace.
Carol wanted to join the PFEC because she wanted to do volunteer work,
and this opportunity was a perfect fit with her hospital background. She
is looking forward to understanding and working through patient complaints,
concerns, etc. She will appreciate feedback and work to help others understand
Good Samaritan's position, when necessary.
Cindi Trent Holloway, Vincennes
Cindi is a semi-retired, part-time nurse at Generations. She and her husband
have five children and 12 grandchildren. In her free time, Cindi loves
attending sporting events, listening to music, going to concerts, traveling
and doing Zumba.
Cindi wanted to join the PFEC to help address concerns related to patients
and caregivers. She is looking forward to sharing her personal and professional
lessons learned as caregiver, patient and professional.
Dottie Lane, Vincennes
Dottie is a retired secretary. She and her husband, Marvis, have been married
for 56 years. They have four sons, 11 grandchildren, and one great-grandchild.
In her free time, Dottie enjoys volunteering at Good Samaritan, needlework,
crocheting, knitting, reading, attending sports events, Bible study and
Dottie wanted to join the PFEC to help spread positive attitudes and experiences
about Good Samaritan. She is looking forward to promoting positive experiences,
as well as helping to address concerns.
Paul Martin, Vincennes
Paul is a local barber. He and his wife, Mary Cay, have been married 45
years. They have two sons, one daughter and four grandchildren. In his
free time, Paul enjoys golfing, walking, and spending time with friends
Paul is looking forward to being a part of the PFEC because he would like
to continue spreading the good reputation of good caring service at Good
Fred Nocus, Vincennes
Fred is an ordained minister of the Vincennes First Church of God. He and
his wife, Ruth Ann, have been married 53 years. They have two sons and
nine grandchildren. In his free time, Fred enjoys exercising at the YMCA,
playing horseshoes, doing yard work and spending time with his wife.
Fred wanted to join the PFEC because he enjoys the challenge of making
a difference in people and in this case, the hospital. He is looking forward
to the teamwork this council will bring and achieving goals and objectives.
Margaret Scott, Fort Branch
Margaret is the Association Manager for LakeRidge Crossing and Victoria
National Village and Lakes. She and her husband, Danny, have 10 children
and two grandchildren, one of which has passed away. In her free time,
Margaret loves traveling with her husband.
Margaret wanted to join the PFEC to be an advocate for patients and their
families. She is looking forward to facilitating programs and activities
to ensure patients and families are educated about their care, what the
hospital offers and anything which ensures their experience at Good Samaritan
is at the utmost level of service.
Trudy Vanderbeck, Vincennes
Trudy is a retired English Professor at Vincennes University. She also
traveled and taught military education classes. She and her husband, John,
have two children. In her free time, Trudy enjoys traveling, visiting
and hosting friends and family, listening to music, reading, attending
Church and committees.
Trudy wanted to join the PFEC to give back to Good Samaritan, patients
and families. She has had ties with Good Samaritan since 1971, and is
looking to do some good on this council.
Connie Watjen, Vincennes
Connie is a retired elementary school teacher. She and her late husband,
Brad, have one son who is a Network Specialist at Good Samaritan. In her
free time, Connie enjoys reading, doing genealogy research, traveling
Connie joined the PFEC because of the many dealings she's had with
Good Samaritan throughout her life. She wants to do her part to contribute
to making suggestions for improvement for the hospital's continued
quality of service to the community. She is looking forward to gaining
a better understanding of the health care system, providing her unique
perspectives, and hopefully strengthening the patient / hospital satisfaction
of services rendered.