Good Samaritan has partnered with CrossChx, a leader in health care intelligence
solutions, to help prevent medical identity fraud, eliminate duplicate
records and improve patient outcomes. Using SafeChx, a security system
found throughout registration areas, the scan of the patient’s finger
will convert the image to a 1600 digit alpha-numeric character string.
This image instantly verifies medical identity and links the patient to
their medical records so no one else can use them. No actual fingerprints
are kept on file.
SafeChx will ensure that the right person receives the right care. While
the system is not mandatory for patients, Good Samaritan encourages all
patients to use the system to further protect their medical identities.
In a short amount of time, CrossChx has protected over six million patient
identities at other systems with an acceptance rate of over 97%.
There are many long-term advantages to this new technology like quicker
patient registration, easier access to patient medical records, decreased
administrative burdens of duplicate or incorrect records, quick and accurate
patient identification in emergency situations and more that benefit Good
Samaritan and its patients. “SafeChx is another opportunity for
us to ensure our patients are protected,” stated Robert Zigenfus,
Director of Revenue Cycle at Good Samaritan. “We live in a very
technical world and want to adapt accordingly. We have seen a very positive
response from our patients since inception of the program with an almost
99% acceptance rate. We look forward to fully integrating SafeChx in more
registration areas of Good Samaritan.”
While patient participation of CrossChx is voluntary, all registration
staff will offer and encourage the use of security system to patient ages
five and above. As with any new program, there will be questions from
patients. CrossChx is an active partner with Good Samaritan and will be
providing regular support to staff.
“The partnership with CrossChx has great potential for both patients
and Good Samaritan,” stated Rob McLin, President and CEO of Good
Samaritan. Patients can feel safe knowing that their personal health information
is protected and we know that the health care of our community is provided
in a safe, secure environment.”