Good Samaritan Introduces New, Secure Identification Technology

Good Samaritan has partnered with CrossChx, a leader in health care intelligence solutions, to help prevent medical identity fraud, eliminate duplicate records and improve patient outcomes. Using SafeChx, a security system found throughout registration areas, the scan of the patient’s finger will convert the image to a 1600 digit alpha-numeric character string. This image instantly verifies medical identity and links the patient to their medical records so no one else can use them. No actual fingerprints are kept on file.

SafeChx will ensure that the right person receives the right care. While the system is not mandatory for patients, Good Samaritan encourages all patients to use the system to further protect their medical identities. In a short amount of time, CrossChx has protected over six million patient identities at other systems with an acceptance rate of over 97%.

There are many long-term advantages to this new technology like quicker patient registration, easier access to patient medical records, decreased administrative burdens of duplicate or incorrect records, quick and accurate patient identification in emergency situations and more that benefit Good Samaritan and its patients. “SafeChx is another opportunity for us to ensure our patients are protected,” stated Robert Zigenfus, Director of Revenue Cycle at Good Samaritan. “We live in a very technical world and want to adapt accordingly. We have seen a very positive response from our patients since inception of the program with an almost 99% acceptance rate. We look forward to fully integrating SafeChx in more registration areas of Good Samaritan.”

While patient participation of CrossChx is voluntary, all registration staff will offer and encourage the use of security system to patient ages five and above. As with any new program, there will be questions from patients. CrossChx is an active partner with Good Samaritan and will be providing regular support to staff.

“The partnership with CrossChx has great potential for both patients and Good Samaritan,” stated Rob McLin, President and CEO of Good Samaritan. Patients can feel safe knowing that their personal health information is protected and we know that the health care of our community is provided in a safe, secure environment.”

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