Patient Safety Findings Show Reduced Harm, Fewer Readmissions at Good Samaritan

The results are in after a three-year campaign to prevent harm and reduce readmissions for hospital patients across the nation, and participating Indiana hospitals such as Good Samaritan are showing significant progress. The new findings come just as hospitals around the country celebrate National Hospital Week beginning May 10 – a celebration of the men and women who support the health of their communities through dedication and compassionate care.

From 2012-2014, 116 Indiana hospitals partnered with the Indiana Hospital Association (IHA) in the Centers for Medicare and Medicaid Services’ (CMS) Partnership for Patients campaign. Guided by the American Hospital Association and Health Research & Educational Trust’s Hospital Engagement Network, the goal was to make care safer by decreasing hospital-acquired conditions by 40 percent and reducing hospital readmissions by 20 percent.

“As Good Samaritan strives to be the regional center of excellence for health and wellness, nothing is more important than our focus on high quality patient outcomes and world class patient safety,” stated Rob McLin, President and CEO. “To that end, we have been actively engaged with the Indiana Hospital Association and our health care peers to seek new and innovative ways to improve the care we offer to the communities we are so privileged to serve. Thanks to a dedicated staff, which lives out the parable of the Good Samaritan on a daily basis, we are continuously improving and focusing on treating every patient as a member of our family.”

Participating hospitals worked to improve care in 11 core patient safety areas of focus, such as early elective deliveries and pressure ulcers. Staff participated in educational meetings and trainings to increase improvement capacity and provided data tracking and reporting for each topic to encourage further awareness and monitoring.

“Reducing harm among patients starts from their arrival and continues beyond the time they are discharged. We make sure to keep the patient and their families involved and educated about their care, even after they go home. This open communication between Good Samaritan, the patient and their family, allows us to reduce harm and provide the best care to the patient,” said Michael Smith, Director of Patient Safety/Risk Management and Performance Excellence.

Good Samaritan confirmed 225 harms were prevented, resulting in an estimated $679,712 in health care cost savings during the three-year period. Unnecessary readmissions also decreased from 12% to 10%, leading to a cost savings of $2.4 million.

“Good Samaritan has been so successful with patient safety because of our interdisciplinary approach to provide the best patient care,” stated Heidi Dodd, Nursing Performance Improvement Coordinator and Magnet Coordinator. “Our ability to easily work with various departments allows everyone to be a part of the improvement process and effectively better the care we give to our patients.”

In areas where other hospitals may have had to improve their practices, Good Samaritan sustained a rate of zero instances in Central Line Associated Blood Stream Infections, Surgical Site Infections, Venous Thromboembolism and Ventilator Associated Events. Good Samaritan was also able to reduce medication errors by 60 percent.

The three-year period of the Partnership for Patients campaign also produced significant improvement by Good Samaritan to reduce early elective deliveries, which can put mothers and babies at risk. By prohibiting the scheduling of early elective deliveries (EED) before 39 weeks, hospitals in Indiana reduced EEDs by 76 percent, and more than 50 birthing hospitals were recognized by IHA and the March of Dimes. Good Samaritan reduced its own early elective deliveries by 86 percent.

“When it comes to patient safety, Indiana hospitals don’t compete with one another – they collaborate to share best practices, address regional needs and work together on quality improvements for the sake of their patients and the communities they serve,” said Doug Leonard, president of IHA. “We are extremely proud of the results achieved during the Partnership for Patients campaign that highlight the tremendous accomplishments of our hospitals and reflect leadership commitment to quality and patient safety.”

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