Virtual Nursing

Caring For You Through Video Technology

• Virtual nursing is Good Samaritan’s new program using video technology to add another level of nursing care to our team approach.
• Virtual Care is technology that enables care delivery by incorporating virtual Registered Nurses and Virtual Safety Companions into the care team to keep you safe and provide quality care.
• Virtual Care increases the frequency of direct care interactions leading to improved quality of care, patient safety, and overall satisfaction.

How It Works

• The heart of the virtual care model is delivered right to your room.
• The technology works with the TV in your room.
• Every patient room has a communication camera, speaker and microphone that allows us to bring virtual nursing care to you and your loved ones.

You Are Always in Control

The virtual nurse will ask for permission before entering the room for a face-to-face interaction. You will always know when the camera is on or off. The camera is off when the rainbow circle of lights is no longer illuminated.

Protecting Your Privacy

• Every member of our care team is dedicated to maintaining your privacy, safety, and security.
• You will always know when the virtual care camera is in use as the circular Rainbow Light will illuminate anytime it is on.
• The video camera and microphone will only be used to communicate with you. The camera will not be used to record at any time.
• We will ask for your permission before entering the room for a face-to-face interaction.

The Clinical Team Members

• Bedside Registered Nurse – Coordinates the plan of care working with all members of the care team while delivering direct care at the bedside.
• Virtual Registered Nurse – Collaborates with your care team to help plan and coordinate services, supports discharge planning, and provides patients with information and education.